Tablet FAQ (For OEM/ODM Buyers)

📖Tablet FAQ (For OEM/ODM Buyers)

1. Can these tablets run Netflix, Disney+, Apple TV in HD?

  • Our tablets support most popular apps.
  • For HD/Full HD streaming (Widevine L1), please check with us — standard versions support SD (480p), while L1-certified builds are available on request.

2. Are the tablets Google certified?

  • Yes, GMS-certified models are available.
  • Certification ensures smooth access to Google Play Store, Gmail, YouTube, Maps, and banking apps.
  • For special ODM projects, we also offer non-GMS builds (AOSP) if customers prefer.

3. What operating system do they use?

  • Latest Android OS (Android 13 / 14 / 15 depending on model).
  • We also provide firmware customization (launcher, UI, pre-installed apps).

4. How long does the battery last?

  • Typical battery life: 5–8 hours of video playback depending on model.
  • We use high-quality cells and can offer high-capacity batteries for education, fieldwork, or industrial use.

5. What charging options are supported?

  • Standard: USB Type-C, 5V/2A.
  • Premium models: PD fast charging (18W) available.

6. Can we customize the tablets?

  • Yes, OEM/ODM support includes:
    • Logo printing (tablet, packaging, boot screen)
    • Custom case colors, giftbox design
    • Pre-install apps or software
    • Accessory bundles (keyboard, stylus, protective case)

7. What accessories are included?

  • Standard package: Tablet, USB-C cable, charger, user manual.
  • Optional: Leather/TPU folio case, keyboard, stylus pen, screen protector.

8. What warranty do you provide?

  • Standard: 12 months factory warranty.
  • Extended warranty or local service support can be discussed for volume orders.

9. What networks are supported (for 4G models)?

  • Supports global LTE bands (B1/B3/B5/B7/B8/B20/B28, etc.).
  • Dual SIM or single SIM depending on model.

10. Can the tablets be used for education or business projects?

  • Yes. We provide:
    • Kids tablets (with parental control, silicone case).
    • Education tablets (low-cost bulk supply).
    • Enterprise tablets (higher RAM/storage, rugged design).
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